What do you want to do next?

Recently I was in the midst of a redeployment effort as the project I was working on was put on hold.  My manager and other leaders would ask me, “what do you want to do next?”  I had some vague concepts of the things I wanted to do, but it was very difficult to articulate them.  In the back of my mind I kept saying: “I just want to still be employed.”  That was not an issue, thankfully, but it seemed everyone was allowing me to think of what I wanted to do, and I had no thoughts.

I met with my mentor and with other managers to learn how they though about transitions, and I was able to learn some very interesting bits.  I don’t think that any of this is revolutionary, but it created an easy way for me to answer the question: “What do you want to do next?”

Big Dreams

The first thing that I learned was to set my mind free and say: What are my big dreams?  This includes retirement and spending long days in the beach with my family.  This is everything, all your dreams onto a piece of paper.  Then do a second paper, more structure and this will be just your professional Big Dreams. (I’ve included a simplified version of mine)

Your Big Career Dreams
Your Big Career Dreams

As you see I’ve put age just to have some context and some titles, but mainly it will give you some context.  It provides just jumping points, but if someone asked me what do you want to do next I would just be able to answer: “Eventually I want to be a Director, maybe internationally, in either Marketing or Strategy or some combination of all of that.”  It does not answer what I want to do next, but it does give you a good next milestone.

What should I do next in 5 steps

Step 1 – What kind of work do you want to do?

There are infinite permutation of work that you could do and you would enjoy doing.  Think broadly, things like “exciting work” or “working close to customers” or “working close to the product” or “thinking about long term strategy” or all of the above.  This could change on your next leap, but shouldn’t vary too much.

I want my work to be exciting, important to the company, and strategic and forward looking.

Step 2 – What is your history?

Think about the past 3 or 4 roles you’ve done and list them out.  For me they would be: I was a developer, then a general manager, then in market research, then a program manager.  This gives you context; do I want to do more of software development with a twist or a project manager over something bigger? Or I want to use my MBA degree into something more like marketing.  Start thinking about skills that you have acquired and what you want to develop

Step 3 – What skills do you want to develop in the next 5 years?

Remember my statement: “Eventually I want to be a Director, maybe internationally, in either Marketing or Strategy or some combination of all of that.” To get that I need to develop a few skills.  I know that where I work to be promoted to director I have to be 6 Sigma Green belt certified; I need that skill.  After talking to a few people that are in those roles, I saw that I need to learn more about the products and customers.  Think about the skills that you will need for that next milestone

Step 4 – Convert that milestone into possibilities

Look for positions that would be possibilities for the milestone.  I looked in my organization and there were a few positions that I would say, yes that is what I want to do.  One of them was Director of Competitor Intelligence, another was Director of Market Strategy and Planning, and another Director of Market Segment in Mexico.  These were places that would fit my milestone, I want to get there, so finally, which role/s would take me there.

Step 5 – List the roles that will take you to your next milestone

It has become evident that I might have to be in 2 more roles before I get to be a Director, but that is fine, as long as I can identify a few roles that:

  1. Take advantage of my past skills
  2. Give or strength my desired skills
  3. Are congruent with my overall type of work I want to do

That is the last step, find 2 or 3 roles that would lead you to that milestone.  I talked to the directors that hold the positions I want and learned about their path.  Some took a longer path because they had to gain more experience or education.  Others had similar roles than those I want to pursue, so I could relate easily.  We discussed the skills and which roles provided particular skills that I have to master.

Putting it all together

Slide2A mentor shared a similar slide that puts all those steps into one visual image.  As you see each part has a number, but you can fill it out in any way you want, as you are putting things together.  You will probably have to do a few passes before you can say that you are satisfied.  In the end I had  3 jobs I thought would be good next steps and looked for open positions.  One spot I interviewed and discussed the skills I wanted to gain and those that I was bringing; the manager agreed that I would make a good fit.

I don’t think I will update my slide until next year, when I will start again thinking about next steps.  In the meantime, I have a lot of material to read to catch up to the rest of the team.

Here is a template that you can use:  Template

NTEA Truck Show

My path to giving feedback

Whale getting feedback

Giving feedback has never been something that I can do easily.  It is not that I don’t have an opinion on subjects, more than likely I feel that it is not important for the other person to receive it.  When things get so big that I believe that there is benefit on expressing my opinions more than likely I will try to either schedule a meeting or write an email.  By that point I have stung together so many things that the message probably feels like I go bonkers over petty things.  It is hard to express that the accumulation of it all is the cause, and most meeting end with: “You should have told me sooner that those things were bothering you.”

Over the past 4 months I’ve been meeting with consultants that are helping my team develop stronger relationships as we deploy a new business process in our business unit.  One of the traits I chose to improve was the way I give feedback.  Although this journey was hard for me, I’m sure that it is incredibly easy for others; but if you are in my camp they you understand.

Thinking about feedback I started remembering a trip I took with my family to Sea World.  Looking at the magnificence of the whales and their interaction with their trainers I started remembering the cues and feedback these animals receive as they do what they are told to do.  I think I always thought that was the only feedback needed, encouragement on the things we do well, but we are no animals and as humans we want to improve on the things we are lacking.

I didn’t have a way to effectively give feedback, I thought that I should meet and have this laundry list of things and we could all just mark each of the items off.  I’ve learned a few ways to give feedback that allow both parties to come out of it  positively.

XYZ-Sandwich1First is the XYZ Sandwich, which I learned is an easy way to express behaviors.  Read the link, it explains what it is, for me what it meat was that I had now a structure, a script that I could use to express my ideas.  For someone who didn’t even know which words to pick, this was a great help.  I was still uncomfortable with just saying this phrase to a coworker as things happened, but I could connect with them after I had written down what I wanted to say and  just express my ideas.  What happened was that people would improve or I would find out more information about their motivations and perspective.

Martlage Mischief ModelAnother tool that I’ve learned comes from Ken Martlage from the group Phoenix Images.  From this I was able to understand that before giving feedback I needed to separate reality (facts) from my perception.  When my perception is incorrect I can attribute the wrong intentions for why people were doing things.  Having understood this I now could talk to someone and discuss each angle separatly: (1) what are the facts? (2) how did these actions impact me? (3) what drove the facts? (4) what am I requesting? what am I offering?

The final piece in this journey is doing it.  You have the tools, now pick something that you feel someone needs to improve and take a stab at their intentions.  Words like: “you probably wanted X…” or “I guess your intention was Y…” and finally propose an alternative.  Write these things down on a piece of paper, also do an assessment on yourself and offer possible alternatives on behaviors you should improve.

The first time I did this I was really scared, I couldn’t believe I was asking a colleague if they wanted my input on their performance.  This colleague had been struggling in a few meetings and I felt that I needed to help them out, but we weren’t as close that I could just say: “hey, they really put you through the ringer; next time you should do this…” I was also being assigned tasks my boss thought I could tackle better than them.  So I sent them a note that just said: “How are you feeling about all this pressure? I have a few suggestions that could help you improve.  Do you have time on Friday to go over them?”  My colleague agreed and we met.  I had my notes in front of me and we just had a conversation.  For some intentions I had them wrong, others were on point.  At the end we ended the meeting on a high note, higher than what I would have anticipated.  We had a higher level of trust and a deeper respect one for the other.

I had read an article in the HBR Blog about negative feedback.  The authors show that employees want that negative feedback, even more than the positive praise.  I guess in my n=1 this was also true, and it felt good.

 

Great Time to be Latino?

I read this article in the Harvard Business Review Blog (Hispanic Talent Is the Future for Big Companies) the other day and started pondering about the position that I am in right now as a Latino. One notion that struck really hard was this:

By 2050, Hispanics will represent over half of the nation’s workforce.

I look around at Cummins HQ and we have a much diverse group of people representing almost all nations from around the world.  We want to harness as much diversity as possible, I have written about that some time ago.

Tapping into this rapidly-growing pool of workers will require a mix of traditional values and forward-thinking practices. The important role work plays in creating paths for upward mobility in many Hispanics’ lives suggest that companies should emphasize well-thought-out career development options – attractive promotion possibilities and access to resources required to attain them. To the extent possible, career advances should be accompanied by status-related recognition, including titles or other symbolic designations (such as badging) that can be easily shared with an extended community.

The article notes to companies that their future lays in taping into this segment of the population, to do this they will have to change their culture.  I would agree that:

  1. Latinos are a growing demographic in the United States, there is no denying this is true.
  2. Companies don’t really have a strategy for this demographic, other than going to conferences like NSHMBA.

Having said this, I don’t think that they really need to cater to my demographic; they should be MORE demographic agnostic. Knowing that Latinos like to be recognized, does not mean that as a company we need to have new ways of recognizing.  Even worst, targeting Latinos to these programs.  I am sure that there are other cultures / demographics / backgrounds that DO NOT like these public demonstrations of recognition.  I am not saying that companies would want to abolish the recognition either.  Companies need to set guidelines, processes and procedures for the good of the company.

Just like I would not think it would be fair to cater to another demographic element of the population, I would not want the company to put special procedures for me.

Had this article been about how do we recruit Hispanic talent that is currently being lost because companies are not recognized in Hispanic groups.  Or how can companies demonstrate they are truly committed to diversity.  That would be something that would be compelling, but telling companies they need to change their culture to cater to one group is simply unacceptable.

 

 

 

Your Alumni Network

I still remember the talk during orientation where our group was told the importance of the school’s brand.  How we were to go out and remember our school, the students, the professors, and the alumni.  We were not just getting a degree, were were being meshed into a network.

I can’t deny that I was excited, I really was.  I met second year MBA that were just great.  They taught me how to improve my resume, how to go after interviews, they even connected me to other second year students that had worked at places where I wanted to work.  I also met faculty and staff that lent a helping hand in finding a place for me.  I can’t deny that I also met a few alumni, most older professionals that thought our program  was great and wanted to contribute.  The one group that I didn’t really see, were recent grads.  The people that had graduate year before I started my MBA.

I didn’t give it much thought until I was a second year students, and there were first year students that I thought should meet recent grads that I knew, “my” second year students.  I discovered that they were very willing to help, but few were being asked to contribute.  They were recent hires, so there were in no position to extend offers.  They had very little experience in the field they were working in, so I guess people didn’t think they were important.

I thought differently, I thought that they held key knowledge of how company’s recruited.  They knew enough people to connect first year students.  They were not influencers, but they were people of trust.  They also had all the interview and resume knowledge and could critique the work of MBA Students.  They are also the link to past generations of MBA Alumni, and that would grow the overall network.

It has almost been a year since I graduated, so I am a recent grad.  I talked to the person responsible for Alumni Affairs and also to the head of MBA placement.  I told them that I did not want to be the missing link.  I wanted to continue being involved with new students and help in any way possible.  I was particularly interested in international students, I being also an international student felt that I could bring some additional knowledge.

Over the past 10 months I’ve been trying to be involved with recruiting for Cummins.  I have been able to meet wonderful students, and tried to make myself available to as many as I can.  I don’t know all the incoming class, but I do know quite a few.  I don’t believe in karma, but I do fell that we need to pay forward for all the help we get in order to get a job.

I would be more than happy to help our school. Regarding the interns, I would be more than happy to talk to them. Feel free to ask them to give me a call anytime and I can talk to them too. — Alumni

The other wonderful think I have discovered is tapping the shoulder of the Alumni Network.  I have sent a not to all BYU MBAs at Cummins a personal note, just introducing myself.  All have responded positevely.  Next I have asked them if they would like to be involved in the recruiting efforts of the company; all have agreed.  Right now I know of 15 BYU MBA Alumni that work for Cummins, imagine how the 6 interns this summer will feel when they will meet, face to face or virtually, all of these people.  These are Alumni that want their peers to succeed, and before had not participated because they hadn’t been asked.

I now live the teachings from that day in orientation.  I can see how I am part of a network bigger than my graduating class.  Many times I struggle to expand my network at work, forgetting that there are alumni that are more than happy to connect with me and further my career.  I also want to make it explicit that there is an onus on you to be available, to be open, to engender trust to your fellow alumni.  It is my hope that we can all be more open and find that strength in OUR alumni network.

JW Player WordPress Alignment

Update May 18, 2016 – I have stopped using jwplayer, I don’t want to be hosting the raw mp4 files on my site, I didn’t find that jwplayer adapted well when changing screen resolutions, and it was hard on mobile users.  I’m back to YouTube, and I couldn’t be happier.

One of the coolest plugins I’ve found as I’ve tried to add video to the family blog is jwplayer (site, wordpress plugin).  It allowed me to stop publishing family videos to youtube, but rather host them myself.  I want to show you how to customize this plugin so that your blog looks great.

Continue reading “JW Player WordPress Alignment”

First Year at Cummins

Having officially signed my yearly review, I can say that I have completed my first year at Cummins. I started in May, so my first year is only of 8 months of work. I will not bore you with the details, since most are internal work I have been doing, but will frame my activities as Stop, Start, & Continue evaluation of my work.

Stop

  • Wasting time in low importance activities
  • Making poor food choices during the work day

Start

  • Developing new skills through established on site training
    • Project Management
    • 6Sigma Training
  • Networking more
  • Participating in Affinity Groups at work

Continue

  • Focusing on results
  • High quality work
  • Being involved with recruiting: Student Information, Intern Mentoring, Job Placement, and New Hire integration.

Changing my Ways

UPDATE: It has been a month and I’ve lost 12 pounds and almost 2 inches in waist.  I feel well, but this winter continues to make it really hard to go running.

Imagine that you are hired to do a marketing campaign for a new product.  The product has worked on other segments of the market, but you are specifically to target a specific segment.  This segment, has a very small population, it is one individual.  There is an extraordinarily high pay off, this segment is YOU.

What do yo do to engage this market segment?  What is the strategy, where your planning and objectives are so transparent that there cannot be any hidden agenda.  Here are some of my thoughts, but alas, they might not work with your chosen segment.

I want to change my eating habits, I want to reverse the effects of insulin resistance, and want to be and feel healthier.  I am now on a no-sugar, no-starch diet; or low-carb high fat.

Marketing directly to me has proven both insightful and difficult.  Market research becomes a very deep introspection about my habits.  One thing that has been helpful is remembering what I wrote about the book: “The Power of Habit.” I do have many habits that are tied to my lifestyle, and I want to break them.

So the things that are not habit based, but rather availability of product and reasons to believe are also important.  I need to inform myself about how I can change and the why.  You can see the resources I’ve been using to have those RTB. I understand that I have motivation and ability which require information, rather than just cues.

My KPI right now is only weight and waist size; those 2 parameters should indicate progress.  I am measuring my glucose levels, but right now they are normal so it wouldn’t show progress.  Also overall wellness and energy levels are important, but hard to measure.

I hope to add some updates into this adventure.

Resources

https://www.grc.com/health/lowcarb-podcasts.htm